FFL INSTRUCTIONS

IMPORTANT! PLEASE READ:

Instructions for orders containing FFL items. 

If your order contains a pistol, rifle, suppressor or frame we have to ship it to an FFL in your state of residence.

If you entered the FFL license number at checkout and we have their information on file, no further action is required. If you provided their name and/or address, we will look for them in our database. If we do not have their information on file, we will need a copy of their FFL. To avoid a long wait, it is best to email their FFL to us at any time you place an order.

You can email us your FFL information by responding to your order confirmation.

If you want to have your dealer send us their info have them email us at info@heywardstreams.com with your order number reference. Please make sure the reference order number is included in the email before sending it, to avoid delays.

Be advised, we only receive information through email. We do not have a fax machine nor do we accept messages through phone.

Also note that FFL orders take a little longer than our standard processing time but are usually shipped in 1-2 business days from the time we receive your FFL information.

Make sure you verify with your dealer that the item you are purchasing is legal in your state and that they will accept the transfer. If an item needs to be returned because the FFL rejected it, we will not charge a restocking fee but you will be responsible for the shipping charges.

California customers, please read the CA Instructions below

Gen 3 Glocks are the only Glock pistols allowed in CA unless you are LE. If you ordered a Gen 4 or Gen 5 frame or pistol, they are NOT legal in CA and will be sent back.

Make sure you verify with your dealer that the item you are purchasing is legal in your state and that they will accept the transfer. If an item needs to be returned because the FFL rejected it, we will not charge a restocking fee but you will be responsible for the shipping charges.

The California DOJ requires us to send a Firearms Shipment Verification with every firearm order. We will need the CL number of your FFL in addition to their license.

Please have your dealer email us a copy of their license and CL number to info@heywardstreams.com and reference your order number.

Be advised, we only receive information through email. We do not have a fax machine nor do we accept messages through phone.

Also note that FFL orders take a little longer than our standard processing time but are usually shipped in 1-2 business days from the time we receive your FFL information.